Privacy notice
We use the information you provide to respond to your tour request, communicate about availability, and help plan your experience. This page explains the basics in plain language.
What information we collect
When you submit a request or send a message, you may share contact details (like your name, email, and phone), trip preferences (like a preferred date and group size), and additional notes you include for planning.
How we use it
We use your information to:
- Respond to your inquiry and coordinate availability
- Provide practical day-of guidance when needed
- Communicate with you about your request using your preferred contact method
- Improve clarity of our planning and customer support
Who we share with
We share information only when necessary to fulfill your request, such as coordinating with the parties responsible for the experience. We do not sell your personal information.
Your choices
You can choose whether to receive email updates related to your request. If you’d like to correct or update details, contact our support desk and we’ll help.
Security
We take reasonable steps to protect information you share with us. While no method is completely risk-free, we aim to handle travel request data responsibly.
Questions?
If you have questions about how your information is used, visit Support and send us a message.